FAQ
What size do I order?
What size do I order?
To find your best fit, please refer to our Size Guide before placing your order.
Is Simon Chang looking for ambassadors?
Is Simon Chang looking for ambassadors?
Contact us at support@simonchang.ca for any partnership requests.
Where does Simon Chan ship to?
Where does Simon Chan ship to?
We ship to Canada, USA and Europe.
How long does shipping take?
How long does shipping take?
You can expect your order within 2-10 business days. You will receive a tracking number from us within 4 business days so you can track your order.
How much does shipping cost?
How much does shipping cost?
Standard shipping in Canada is $12.95 Shipping is FREE on orders over $100!
Standard shipping in US and International is $40.00. Shipping on orders over $250 the value is $25.
What kind of payment do you accept?
What kind of payment do you accept?
We accept payment via all major credit cards (Visa, Mastercard, American Express), Interact, Discovery, Diner's Club, Shop Pay, Google Pay, and Apple Pay.
How do I return something?
How do I return something?
If you wish to return any items in your order, please CLICK HERE
Please affix the label to the outside of the package and drop it off at your nearest drop-off facility.